For many years, the fire service has been ranked by standards and
measurements of fire service performance. The Insurance Services
Organization (ISO), an off-shoot of the insurance industry which
began in the 1800s, developed many of these measurements for use by the
insurance industry. The system set insurance rates based upon a numerical
ranking between 1 and 9 for individual departments. Although the standards
are extremely valuable in determining insurance rates, the standards
provide little assistance to the real life issue of "how to provide
services to the community."
In the past, the "ISO rating" determined which steps needed to be
performed in order to get a favorable rating.
This meant that the individual department was rated solely on a catastrophic
fire related emergency.
In 1988, the International City/County
Managers Association (ICMA) and the International Association of Fire
Chiefs (IAFC) established CFAI as an independent commission to improve
the services fire department's provide to the community it protects.
The CFAI assessment recognizes that fire departments are effected by all
emergencies (fire, EMS, hazardous materials, etc.) as well as its
organization, training, responses, equipment and continued development.
To complete the assessment, N Command acts as facilitators, analysts, and
catalysts as we elicit information about the nature of specific concerns
and the multi-faceted impact on the organization. N Command's
personnel are versed in the process by which the CFAI assesses the
capabilities of individual agencies. N Command takes a broad approach
in the completion of the assessment. Our personnel assist the agency
in completing a detailed analysis and integrating the information into
a comprehensive report. Further, we assist the agency in filing
the necessary information so that they can successfully complete the
Remember, every day counts,
so start building toward your goals today!